Terms & Conditions

Terms and Conditions – CHELSEA Website

On this page, you will find a standard version of the CHELSEA Website Terms and Conditions. Please note that different terms and conditions may apply in certain countries.

The Terms and Conditions of use of the CHELSEA Website are as follows:


The copyright in this publication is owned by CHELSEA INTERNATIONAL Co., Ltd.

Authorization to Reproduce

Any person may not reproduce any portion of the material in these web pages subject to the following conditions:

§  The material may be used for information and non-commercial purposes only

§  It may not be modified in any way

§  No unauthorized copy is made of any CHELSEA trademark

§  Any copy of any portion of the material must include the following copyright notice:
Copyright © CHELSEA INTERNATIONAL Co., Ltd. All Rights Reserved.

CHELSEA Trademarks

‘CHELSEA’, ‘CHELSEA Worldwide Express’, ‘CHELSEA Express’, ‘CHELSEA Parcel’, ‘CHELSEA eCommerce’, ‘CHELSEA Freight’, ‘CHELSEA Supply Chain’, ‘CHELSEA Global Forwarding’, ‘CHELSEA Europlus’, ‘CHELSEA Jumbo Box’, ‘CHELSEA Economy Select’, ‘CHELSEAJetline’, ‘CHELSEA Sprintline’, ‘CHELSEA Secureline’, ‘CHELSEA Express Easy’, ‘CHELSEA Easy Shop’ , ‘CHELSEA Connect’, ‘EasyShip’ are trademarks of CHELSEA INTERNATIONAL Co., Ltd, registered in at least one jurisdiction. No license to use any of these trademarks is given or implied. These trademarks may not be copied, downloaded, reproduced, used, modified or distributed in any way (except as an integral part of an authorized copy of material appearing in these web pages, as set forth in the previous section paragraph) without prior written permission.

Other Trademarks and Trade names

All other trademarks or trade names referred to in these materials are the property of their respective owners.

Your Comments

CHELSEA wants your feedback and appreciates your ideas and suggestions but is unable to answer every comment individually. CHELSEA will be free to use and act on any information you submit.

Use of interactive features on this site

For your convenience, CHELSEA may provide interactive features on this site, such as access to tracking and user comments. You are authorized to use these features solely for the purposes specified and for no other purposes.

Accuracy of this site

These web pages may contain inadvertent inaccuracies or typographical errors. These will be corrected at CHELSEA’s discretion, as they are found. The information on these web pages is updated regularly, but inaccuracies may remain or occur where changes occur between updates. The Internet is maintained independently at multiple sites around the world and some of the information accessed through these web pages may originate outside of CHELSEA. CHELSEA excludes any obligation or responsibility for this content.


CHELSEA makes all reasonable attempts to exclude viruses from these web pages, but it cannot ensure this exclusion and no liability is accepted for viruses. Please take all appropriate safeguards before downloading information from these web pages.

Disclaimer of Warranties

The services, the content and the information on this website are provided on an "as is" basis. CHELSEA, to the fullest extent permitted by law, disclaims all warranties, whether express, implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties rights and fitness for a particular purpose. CHELSEA, its affiliates and licensors make no representations or warranties about the accuracy, completeness, security or timeliness of the services, content or information provided on or through the CHELSEA web site or systems. No information obtained via the CHELSEA systems or website shall create any warranty not expressly stated by CHELSEA in these terms and conditions.

Some jurisdictions do not allow limitations of implied warranties, so the limitations and exclusions in this section may not apply to you. If you are dealing as a consumer, these provisions do not affect your statutory rights that cannot be waived, if any. You agree and acknowledge that the limitations and exclusions of liability and warranty provided in these terms and conditions are fair and reasonable.

Limitation of Liability

To the extent permitted by law, in no event shall CHELSEA, its affiliates or licensors or any third parties mentioned at the CHELSEA website be liable for any incidental, indirect, exemplary, punitive and consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use of or inability to use the CHELSEA website and CHELSEA systems, services, content or information whether based on warranty, contract, tort, delict, or any other legal theory, and whether or not CHELSEA is advised of the possibility of such damages. Without limiting the foregoing, to the extent permitted by applicable law, you agree that in no event shall CHELSEA's total liability for any damages (direct or otherwise) or loss regardless of the form of action or claim, whether in contract, tort or otherwise, exceed EUR 10.00. To the extent permitted by law, the remedies stated for you in these terms and conditions are exclusive and are limited to those expressly provided for in these terms and conditions.

Products and Services

Unless otherwise agreed in writing, the transportation products and services mentioned in these web pages are subject to CHELSEA’s Terms and Conditions of carriage. Since these may vary depending on location of the country of origin of the shipment, please contact the nearest CHELSEA service center to obtain a copy of the local terms and conditions. Not all of CHELSEA’s products and services may be available in every country.

Disclosure of Information

All information provided to CHELSEA by visitors to these web pages is considered to be confidential and will not be disclosed by CHELSEA to any third party except as may be required for the provision of the services.